
TELL THEM HOW YOU'RE FEELING...
A New Toolkit for Moving Utah's Members of Congress
Why we created this TOOLKIT
Members of Congress and their staff consistently say the same thing: they pay the most attention to direct, personalized communication from their own constituents. Phone calls, individualized emails, and in-person conversations carry far more weight than petitions, form messages, or social media alone.
This TOOLKIT was created to make it easy, fast, and effective for Salt Lake Indivisible members to communicate in the ways that research shows actually influence congressional decision-making. You don’t need to be an expert or spend hours on advocacy! A clear message, a specific ask, and your voice as a constituent truly matter. Use this toolkit to focus your energy where it counts.
In this Toolkit...
utah's Senators
utah REPRESENTATIVES by district
Research-Based TO-DO LIST
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Make 1 “real constituent” contact per week (2–5 minutes). Pick one
___Phone call to the DC office (or district office) or
___Individualized email (not a form template)
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Personalize the message (this is the magic ingredient)
Include at least two of the following:
___A specific ask (“Please vote YES/NO on ___” or
___“Please co-sponsor ___”)
___ Local/district impact (“This affects Salt Lake families by…”)
___Your reason for supporting/opposing the measure
___A short personal story (2–3 sentences)
Why: Staff report it’s not the delivery method, it’s the content; personalization and local impact are particularly helpful.
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Show up where Members feel gravity: district office hours, town halls, public events.
Do one per month:
___Attend an in-person town hall / public forum
___Go to district office hours
___Ask a clear question and repeat your specific ask
Why: In-person constituent visits are among the highest-impact advocacy strategies in staff surveys.
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If you can, request a meeting with staff (it counts)
___Ask for the district director or relevant legislative aide
___Bring 1–2 neighbors (small is good)
___Leave behind a one-page summary of your ask
Why: CMF’s research emphasizes the power of constituent engagement and relationships with offices.
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Use a “formal, respectful” tone, even when you’re furious...
___Polite + firm beats spicy + chaotic
___Short, clear, specific
Why: Research on government communications finds formality can increase perceived credibility and effectiveness.
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Follow up once (this is how “one contact” becomes a relationship)
Within 48 hours:
___Send a brief thank-you
___Re-state the ask
___Ask for the office’s position
Why: Congressional offices treat constituent communications as a high priority, and sustained constituent engagement is a core influence pathway.
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Social media: use it to amplify, not as your only tactic.
___Comment publicly only if you clearly identify as a constituent
___Then do #1 (call/email) anyway
Why: Staff use social media to understand views, but it tends to be less influential on undecided Members because offices often can’t verify commenters are constituents.
SUGGESTED TOPICS (whatever has you most irritated)
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600,000 children have died from USAID cuts so far...
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SNAP (AKA food stamps) cuts
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Trump has invaded and plans to occupy Venezuela--without authorization from Congress. This is blatantly unconstitutional.
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Medicaid cuts
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No extension of ACA tax credits
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Lack of Covid vaccines/anti-vax policies/lack of expertise at HHS, CDC, etc.
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ICE kidnappings/separating families (even those undergoing cancer treatments) - at least 30 have died in ICE detention centers so far...
Also: Remind them of Trump's cratering approval numbers and that they might want to distance themselves from his administration and listen to their constituents.
Sources for Our Recommendations
Most are collected by Chat GPT.
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Congressional Management Foundation (CMF), Communicating with Congress: Perceptions of Citizen Advocacy on Capitol Hill (influence of calls, individualized messages, in-person visits; importance of personalization and local impact). https://www.congressfoundation.org/research
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Congressional Management Foundation (CMF), Citizen-Centric Advocacy: The Untapped Power of Constituent Engagement (relationship-building and constituent engagement best practices). https://www.congressfoundation.org/research
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Congressional Research Service (2026) The Impact of Electronic Media on Member Communications (background on how constituent communication channels function and scale). https://www.congress.gov/crs-product/R44509
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Linos, E., Lasky-Fink, J., Larkin, C., Moore, L., & Kirkman, E. (2023). The formality effect (HKS Faculty Research Working Paper Series No. RWP23-009). Harvard Kennedy School. https://www.hks.harvard.edu/publications/formality-effect





